Community Management Essentials

Sharpen your community management skills in 12 weeks

Get eight weeks of hands-on core content, guest instructors at the top of the field, and four weeks of coaching and support.

Thanks for your interest in C School! Don’t forget to fill out an application form, if you haven’t already.
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Why professional development matters

We know that there are many paths to becoming a Community Manager (CM), and that Community teams come in many shapes and sizes (and that often, the Community team is a team of one!). This can result in a lack of mentorship and training, which is why it's vitally important for Community Managers to take training into their own hands.

Our goal is to empower CMs to advocate for both themselves — think better titles, better compensation, a voice in company decisions — and for the community industry at large. By achieving C School certification, CMs can show their expertise in the professional landscape and build the skills necessary to be efficient and effective on the job.

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Engaging, hands-on learning from industry professionals

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Small Cohorts

Cohorts are capped at 15 students, to give them hands-on attention and deep relationships with peers and instructors.

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Expert Instructors

C School is unlike other online courses. With us, you have a team of professionals dedicated to helping you grow.

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Practical Approach

C School is the only program offering community pros the education, resources, and hands-on support to take their careers to the next level.

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Vetted Peer Network

You'll get access to a private community with peers and industry-renowned experts. Community access is free, forever.

What you'll learn over 12 weeks

Community Management Essentials
Week 1
Foundations of Community Management
Week 2
Engagement, Content & Moderation
Week 3
Community Operations & Workflows
Week 4
Community Strategy Development
Week 5
Community, Product & Support
Week 6
Community Outcomes: Content, Acquisition & Retention
Week 7
Community & Business Health
Week 8
Being an Internal Community Expert
Personalized coaching that fits your needs
Week 9-12
Personalized coaching

Work-applicable assignments that help you level up

The assignments in Community Management Essentials are designed to have real-life practical application for your work — students often say they mirror projects they’re already working on.

The capstone of the portfolio work is a community strategy pitch that combines all of the learning of the first eight weeks of the course, plus practice presenting a pitch to a team of your peers.

Portfolio assignments include:
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Content calendar
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Platform proposals
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Moderation scenarios
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Strategy pitches
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And more!
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This is one of the most practical, helpful, and effective courses I've taken in the course of my career. Strongly recommend it for those who want guidance and direction in their existing role.
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Ruthie Berber
Senior Manager, Community, Yotpo

Tuition & Scholarships

$3,000 USD
What's Included:
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8 weeks of live classes with your cohort and instructor
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Guided group work sessions and work-applicable projects with instructor feedback
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Office hours with your instructor
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Sessions with senior and executive community guest speakers
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Access to a private, vetted peer network of other rising community leaders, current and past
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Access to course content (including templates, and recordings) forever
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Personalized 4-week coaching arc with group, instructor 1:1, and peer coaching to customize each student’s experience
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C School tuition is $3,000 USD per student. We encourage students to seek reimbursement and/or funding from their employer, and can provide documentation for employers upon request.

In addition, we offer payment plans of three, six, and 12 months for students who are paying tuition themselves.

Finally, scholarship funds are available for every C School cohort, and we strive to admit students regardless of their ability to pay. If you feel this program is a good fit for you, please don't hesitate to apply. Our team is ready to work with you!

Thanks for your interest in C School! Don’t forget to fill out an application form, if you haven’t already.
Oops! Something went wrong while submitting the form.

Frequently Asked Questions

Who is this course for?
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Our Community Management Essentials course is for early-career community professionals with 1-5 years of community experience. Ideally, these candidates will already have a community role, but those in community-adjacent roles (content, support, marketing, etc.) will also find value in the program. If you aren't sure if the track is right for you, we encourage you to apply and we can discuss more together!

What is the time commitment?
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C School students can expect to spend about 10 hours per week on live classes, peer group sessions, and independent study combined throughout the course of 12 weeks. Most live sessions take place in the range of 1 p.m. - 7 p.m. EST.

What if the schedule doesn't work for me?
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We know this can be tricky, so we vary the meeting times for each cohort to provide a wider range of options for students across time zones. If you know you'd like to do C School but the timing of the upcoming cohort doesn't work for you, please do apply and make a note about availability in your application. We will follow up when we have a cohort running during a more convenient time for you.

Why this price?
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While there are many incredible educational resources available for Community Managers, C School is the only program on the market offering this level of in-depth, hands-on instruction. We cap our cohorts at 15 students, which lets us take a personalized approach to help them succeed. Creating a program that's this hands-on and comprehensive requires full-time staff dedicated to building and executing. We know that for many students, this program will be an investment, and we're dedicated to making that investment worthwhile and offering flexible payment plan and scholarship options for students who are qualified but unable to fund the program.

Still have questions? You can email our team for additional help at cschool@community.club